Privacy Policy

1. Scope

This Privacy Policy explains how SpokenWordAI ("we," "our," or "us") collects, uses, stores, and shares information when you use our apps, website, and related services that link to this Policy (collectively, the "Services").

This Policy is informational and does not create contractual rights beyond what is required by law.

2. Information We Collect

2.1 Account and profile information

• Account identifiers (such as email address and user ID)
• Profile details you choose to provide (such as display name and profile image)
• Support communications you send us

2.2 Content you create in the app

• Audio recordings, transcripts, notes, tags, and related metadata
• Photos or files you attach to captures/projects
• Derived outputs and metadata needed to provide features you enable

2.3 Technical and operational data

• App/device metadata (such as app version, OS version, and error diagnostics)
• Authentication and sync status data needed to operate the Services
• Security and fraud-prevention logs

2.4 Billing and subscription data

• Subscription status, entitlement status, and transaction identifiers
• Billing events from third-party billing providers and app stores
• We do not receive full payment card numbers from app store purchases

3. How We Use Information

• Provide, maintain, and improve the Services
• Process content and run features you request
• Provide support, troubleshooting, and security monitoring
• Process subscriptions and enforce access/entitlements
• Comply with legal obligations and enforce our Terms of Service

4. Important Notice About Privacy Features

Privacy and safety features are best-effort and are not guaranteed to be complete or error-free.

• Automated safeguards can miss, alter, or incompletely handle sensitive information
• Generated or transformed outputs may contain inaccuracies or incomplete changes
• Some content may still include identifying details in certain cases
• You are responsible for reviewing outputs before sharing, exporting, or using them for compliance-critical workflows

5. Local Processing and Cloud Sync

Some content may be processed locally on your device. Certain features allow cloud sync and cloud processing.

• When enabled, we may sync processed content and metadata to cloud infrastructure
• For supported workflows, we may transfer selected content and related metadata to cloud infrastructure
• You can delete items in-app, and we process deletion requests for supported synced data

6. Third-Party Processors

We rely on third-party providers to operate parts of the Services. These providers process data under their own legal terms and privacy policies.

• Cloud infrastructure providers for authentication, storage, and service operation
• Automation and language-processing providers for selected product features
• Billing and payment providers for subscriptions and purchases

Depending on your platform, billing may also be subject to Apple App Store or Google Play terms.

7. Cookies and Similar Technologies

Our website may use essential cookies or local storage for sign-in state, security, and core functionality. We do not use third-party ad networks to serve behaviorally targeted advertising based on your use of our Services.

8. How We Share Information

• With service providers that help operate the Services
• When required by law, legal process, or government request
• To protect rights, safety, security, and prevent fraud or abuse
• In connection with a merger, acquisition, financing, or sale of assets

We do not sell your personal information for money.

9. Data Retention

• Local device data remains until you delete it, uninstall the app, or your device clears it
• Synced cloud data is retained until deleted by you, by us under policy, or as required by law
• We may retain limited billing, audit, and security records for legal, tax, and anti-fraud purposes

10. Security

We use reasonable technical and organizational safeguards designed to protect data. No method of transmission, storage, or processing is 100% secure, and we cannot guarantee absolute security.

11. International Data Transfers

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.

12. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing.

To make a privacy request, contact us at privacy@spokenwordai.com.

13. Children's Privacy

Our Services are not directed to children under 13 (or older where required by local law), and we do not knowingly collect personal information from children below the applicable minimum age.

14. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and provide additional notice when required by law.

15. Contact Us