Terms of Service

1. Acceptance of Terms

By accessing or using SpokenWordAI's apps, website, and related services (the "Services"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Services.

If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

2. Eligibility and Accounts

• You must be at least 13 years old (or older if required by your jurisdiction)
• You must provide accurate account information and keep credentials secure
• You are responsible for activities under your account
• You must notify us promptly if you suspect unauthorized account access

3. Description of Services

SpokenWordAI provides tools for content capture, organization, automated processing, and optional cloud features. Features may change over time.

4. Your Content and Responsibilities

You retain ownership of content you submit, upload, record, or create in the Services ("User Content"). You grant us a non-exclusive, worldwide, royalty-free license to host, process, transmit, and display User Content only as needed to provide and improve the Services.

You are solely responsible for User Content and for obtaining all rights, consents, and permissions required by law, including consent to record or process another person's voice, image, or personal data.

5. Privacy Feature Limitations

Our data practices are described in our Privacy Policy. By using the Services, you acknowledge and agree:

• Automated privacy and safety features are best-effort and not guaranteed
• Automated processing systems may miss, alter, or incorrectly classify data
• You must review outputs before relying on them or sharing them
• You assume responsibility for deciding whether output is safe, compliant, or fit for your use case

6. AI Output and Professional Use Disclaimer

The Services may generate or transform content using automated systems. Output may be inaccurate, incomplete, or unsuitable for your specific situation.

The Services are not legal, medical, financial, or other professional advice. You are responsible for independent review and professional judgment before taking action based on output.

7. Third-Party Services

We integrate third-party services (such as cloud infrastructure, AI providers, and billing providers). Your use of those components may be subject to separate third-party terms and policies.

We are not responsible for third-party services, and we do not control their independent practices.

8. Subscriptions, Billing, and Refunds

• Paid features may be sold as subscriptions or one-time purchases
• Billing and renewals may be handled by app stores or other authorized payment processors
• Unless otherwise stated, subscriptions renew automatically until canceled
• Refund eligibility is determined by the billing platform's rules unless local law requires otherwise

9. Acceptable Use

You agree not to:

• Use the Services in violation of any law or third-party rights
• Upload malware, exploit vulnerabilities, or interfere with service integrity/security
• Use the Services to harass, abuse, defraud, or impersonate others
• Attempt to reverse engineer the Services except where law expressly permits
• Use the Services to build competing products by unauthorized scraping or extraction

10. Intellectual Property

We and our licensors own the Services, including software, branding, and related intellectual property. Except for rights expressly granted in these Terms, no license is granted to you.

11. Service Availability and Changes

We may modify, suspend, or discontinue any part of the Services at any time, with or without notice. We do not guarantee uninterrupted or error-free operation.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPOKENWORDAI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM OR (B) USD $100.

14. Indemnification

You agree to defend, indemnify, and hold harmless SpokenWordAI and its affiliates, officers, employees, contractors, and licensors from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Services, (b) your User Content, (c) your violation of these Terms, or (d) your violation of applicable law or third-party rights.

15. Suspension and Termination

You may stop using the Services at any time. We may suspend or terminate access immediately if we believe you violated these Terms, created security or legal risk, or if required by law.

Provisions that by nature should survive termination (including ownership, disclaimers, liability limits, indemnity, and dispute terms) will survive.

16. Dispute Resolution; Arbitration; Class Waiver

16.1 Informal process first

Before filing a formal claim, you agree to email legal@spokenwordai.com with a description of the dispute and allow 30 days for informal resolution.

16.2 Binding arbitration

To the maximum extent permitted by law, disputes arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration in the United States under the Federal Arbitration Act and applicable arbitration rules.

16.3 Class action waiver

To the maximum extent permitted by law, you and SpokenWordAI agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, representative, or private attorney general action.

16.4 Opt-out right

You may opt out of arbitration and class waiver within 30 days of first accepting these Terms by emailing legal@spokenwordai.com with the subject line "Arbitration Opt-Out" and your account email.

16.5 Exceptions

Either party may seek relief in small claims court (if qualified) or seek injunctive/equitable relief for intellectual property misuse or security abuse.

17. Governing Law

These Terms are governed by applicable U.S. federal law and the laws of the state where SpokenWordAI is headquartered, without regard to conflict of law principles, except where local mandatory law requires otherwise.

18. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will post updated Terms and revise the "Last updated" date. Your continued use of the Services after changes become effective means you accept the updated Terms.

19. Contact Information